New Website Launch FAQ

I never received an account activation email for the new website?

Please create a new account here. If you're an SOS VIP, don't worry, we'll match up your email address to ensure your VIP status is active :)

 

How do I get my VIP 10% discount on the new site?

Please use discount code VIP at checkout, while we work on automating this :)

 

What is the returns process for the new website?

 Our new returns page is located here.

 

Can I access my old account?

Yes, you can access your old account for the time being at https://old.scienceofstyle.com.au. Please ensure you use your old login and password.

 

I have unused Gift Card Credit or Store Credit on the old website.

Please contact sales@scienceofstyle.com.au and include the Gift Voucher Number if applicable. We'll transfer your unused credit to your new account.

You can access your old account for the time being at https://old.scienceofstyle.com.au if you would like to check your account for store credit.